Skybaji's Privacy Policy — Your data is completely safe with us

Skybaji (skybaji.onl) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep your data safe.

By using Skybaji's platform, you agree to this Privacy Policy. We believe your data belongs to you — and that belief is the foundation of everything we do.

Our Privacy Policy is built in line with international data protection standards. We operate with full transparency and do not engage in any opaque or unethical practices with your data.

Skybaji collects two types of information — what you provide directly, and what is gathered automatically.

Information you provide directly:

• Full name, date of birth, and national ID number (for KYC verification)
• Mobile number and email address
• BKash, Nagad, or Rocket number (for payment processing)
• Address and location information
• Messages or complaints you submit via support chat

Information collected automatically:

• IP address and device type
• Browser information and operating system
• Which pages you visited on the platform and for how long
• Gaming history and transaction information
• Cookies and Session Data

Skybaji uses your information only for specific, defined purposes. We never use your data for anything else without your consent.

Beyond this, data may also be used to meet legal obligations and for anti-money laundering compliance.

Skybaji uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and ensuring security
• Performance Cookies: To identify areas of the platform that may have issues
• Functionality Cookies: To remember your language preferences and settings
• Analytics Cookies: To analyze user behavior and improve our services

You can disable cookies at any time through your browser settings, though doing so may affect the functionality of certain platform features.

Skybaji never sells your personal information to third parties for commercial purposes. However, limited data sharing may occur in the following situations:

• Payment Processors: Only the information necessary to complete transactions via bKash, Nagad, or Rocket is shared
• Legal Authorities: In response to a court order or a lawful request from a law enforcement agency
• Anti-Fraud Organizations: To prevent online fraud and money laundering
• Technology Partners: Contracted technology providers engaged to operate the platform

Skybaji applies industry-leading technology and processes to keep your information secure.

• All sensitive data is protected with 256-bit AES encryption
• All data transfers are conducted via HTTPS/TLS protocol
• Two-Factor Authentication (2FA) Supported
• Regular security audits are conducted on our servers
• Suspicious login attempts are automatically blocked
• 24/7 physical and digital security monitoring at our data centers

However, no method of transmitting data over the internet is completely risk-free. Even with the highest level of precautions in place, we cannot guarantee 100% security — which is why keeping your password safe is essential.

As a Skybaji user, you have the following rights regarding your personal information:

• Right to Know: You can find out what information we have collected about you
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data subject to certain conditions
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances
• Right to Portability: You may request a download of your personal data
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time

To exercise any of these rights, please contact our support team. We typically respond within 7 business days.

Skybaji is strictly for users aged 18 and above. We never knowingly collect information from minors.

If we become aware that we hold personal data belonging to anyone under the age of 18, that data will be deleted immediately and the associated account will be closed.

Skybaji's platform may integrate third-party services such as payment gateways or game providers. These third parties maintain their own privacy policies, which Skybaji does not control.

• Payment-related information is handled in accordance with the individual policies of bKash, Nagad, and Rocket
• Game software providers operate under their own data policies
• Analytics technology is used to analyze user statistics

We recommend reading the privacy policy of any third-party service before using it.

Skybaji reserves the right to update this Privacy Policy as needed. When changes are made, we will:

• We will update the "Last Updated" date at the top of the page
• For significant changes, we will send a notification to your registered mobile number or email address
• We will display a temporary notice on the platform

Continued use of the platform after any update will be considered acceptance of the revised Privacy Policy. We recommend checking this page regularly.

For any privacy-related questions, concerns, or requests, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Language: Support available in Bengali and English

We typically respond to requests within 7 business days. For urgent security matters, reaching out via live chat will get you faster assistance.